Terms of service
These terms are the agreement between you and us about using The Phonics Fun Studio. We have tried to write them in the same plain language as the rest of the site. Where a sentence has to be precise, it is precise.
1. Who we are
The Phonics Fun Studio is operated by Quantum Theta Inc FZC LLC. In these terms "we" and "us" mean that company, and "you" means the person agreeing to these terms. We are a company registered in the United Arab Emirates.
2. Who may use the service
The activities are made for children aged roughly 3 to 7. Children do not hold accounts of their own and do not agree to anything.
- Parents and guardians. You must be 18 or over and be the parent or legal guardian of the children you add. You agree to these terms on their behalf and you are responsible for what happens on the account.
- Schools and nurseries. A school may hold an account for its pupils. The school is responsible for having whatever permission it needs from parents before adding a child, and for telling parents that it has.
Parents and guardians can create an account on our website. School accounts are set up by us after a school contacts us.
3. Accounts, PINs and keeping them safe
- Each parent account holds one child to begin with. If you have more children, email us and we will add them. Each child has a short PIN that picks them out, so brothers and sisters do not land in each other's progress.
- A child's PIN is a convenience, not a security measure. It keeps children apart on a shared family device. It is not meant to keep an adult out.
- Keep your password to yourself. Tell us promptly if you think someone else has got into your account.
- You are responsible for what is done through your account, except where somebody got in through a failure on our side.
4. Acceptable use
Please do not:
- share your account with people outside your family or, for a school, outside the staff and pupils it was set up for;
- copy, download in bulk, resell or republish the activities, recordings, word lists or any other material from the site;
- try to get into parts of the service that are not yours, or into anyone else's account;
- attack the service, flood it with automated requests, or try to get round the limits that keep it working for everybody else;
- upload anything unlawful, or anything that identifies a child beyond what the service asks for.
If an account is being used this way we may suspend it. Where we reasonably can, we will tell you first and give you a chance to put it right.
5. What belongs to whom
The activities, lessons, recordings, artwork, word lists, software and the name The Phonics Fun Studio belong to us, or to the people who licensed them to us. Your subscription buys you the use of them, not ownership of them.
What your family puts in stays yours: your child's name, their progress and any voice recordings you make. We do not claim ownership of those, and we do not use them to train anything or sell them to anybody. We hold them in order to run the service for you, as set out in the privacy notice.
6. Subscriptions, prices and billing
There are two plans: Monthly, AED 40 a month, and Annual, AED 300 a year. Both unlock everything.
- Prices are in AED, shown on the pricing section.
- Billing repeats. A monthly plan is charged every month and an annual plan every year.
- It renews automatically until you cancel. That is the part worth reading twice. You can cancel at any time and the cancellation stops the next renewal.
- Annual plans get a reminder. We email you 7 days before an annual plan renews, so the charge is never a surprise.
- Price changes. If a price changes we tell you in advance, and the new price only applies from your next renewal. You can cancel before then.
- Payment is handled by our payment provider, not by us. Card details go straight to them. We never see or store a full card number.
Cancelling, refunds and disputes are set out in full on the refunds and cancellation page.
7. Free trial and promotions
The 7 day free trial
- It is free and it needs no payment card. There is nothing for us to charge, so nothing can be charged by accident.
- One trial per family. Making extra accounts to start the trial again is not allowed and we may close accounts that do it.
- The trial runs for 7 days from the day the account is created. The day count is worked out on our side, not in the browser, so changing a device's clock does not change it.
- From day 8, Sounds (Phase 2), two stories in The CVC club and one game stay free. Everything else needs a plan. Nothing is deleted. Your child's progress, their name and anything you have recorded are all still there and still yours, and everything comes straight back if you take a plan.
- To unlock everything after the free week, choose a plan in the Parents area: press See plans.
- If you choose to subscribe during the free trial, your first payment is taken when the trial ends. You keep the rest of the trial, and the paid period starts the day it finishes.
Promotions generally
We may change or end a promotion, including this trial, at any time, and we will give notice before we do. Ending a promotion never takes away something you have already been given or already paid for.
8. Where the service is available
The service is offered where it is lawful for us to offer it. You may not use it, and we may not provide it, where doing so would break trade sanctions, export controls or any other law that applies to either of us. If that turns out to cover you, we will tell you and stop charging you.
9. What we are responsible for
We will provide the service with reasonable care and skill, and we will try to keep it available. We cannot promise it will never be down, never have a fault, or suit every particular purpose you have in mind.
We are responsible for loss we cause that a reasonable person would expect to follow from our breaking these terms. We are not responsible for loss that nobody could have expected, or for lost profits or lost business.
Where we are liable to pay you something, the most we will pay is the amount you paid us in the 12 months before the problem arose.
Nothing here limits anything that cannot be limited by law, including liability for death or personal injury caused by our negligence, or for fraud.
10. Changes to these terms
We may change these terms. If a change matters to you, for instance a change to price, to billing or to your rights, we will tell you before it takes effect and you can cancel if you do not want to accept it. Small corrections, like fixing a broken link or a typo, we simply make.
The date at the top of this page is always the date of the current version.
11. Governing law
These terms are governed by the laws of the United Arab Emirates.
12. Contact
Email hello@phonicsfunstudio.ae, or see the contact page for other ways to reach us.
Quantum Theta Inc FZC LLC · UAE